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[Cash on delivery]
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*If you order by cash on delivery, a cash on delivery fee will be charged in addition to the product price and shipping fee.
Delivery
Free shipping for orders over 22,000 yen (tax included).
We charge a flat rate of 880 yen per delivery (excluding Hokkaido and Okinawa).
Hokkaido: 1,540 yen
Okinawa: 1,320 yen
*Prices include tax.
We use the following delivery companies:
・Sagawa Express
We ship every Monday, Wednesday and Saturday.
Returns
■ If there is a problem with the product
If there is a problem with the product (defective product, wrong product, etc.), we will cover the return shipping costs, so please let us know and send it back to us with cash on delivery.
Please note that we cannot accept returns or exchanges in the following cases:
- If you have used the product
- Products with specified or changed shapes or colors beyond the standard upon request
- If you do not return all of the products and accessories we sent you
- If more than 7 days have passed since the product was delivered
- If the product has been altered in any way
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営業時間 11 : 00 ~ 18 : 30
定休日 : 火曜日・木曜日・金曜日
TEL/FAX : 06-6632-5700
MAIL : info@munekawa.jp